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Schedule a live online demo and experience the power of real-time communications. |
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Managed Text Messaging |
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Shared Desk-Top Whiteboard |
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Flash Presentation Broadcast |
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Integrated MS Office file collaboration |
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Engineering drawing collaboration |
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Integrated Text, Audio and Video Conferencing |
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Integrated meeting manager |
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And More ... |
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SEC and NASD Compliance |
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Teleworking |
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HIPAA & HL 7 Compliance |
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Sarbanes-Oxley Act |
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Download ROI Study |
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Pundits recognize the value and benefits in acquisition of real-time collaborative applications. The benefits a significant application such as Tandem provides will apply in various areas across the enterprise.
It is imperative we identify the extent of the benefits one can expect in each area as it clears the path to next steps in evaluating and justifying the need and the benefits Tandem could provide.
The following is a quick view of the areas where usage of Tandem provides tangible benefits for the purpose of arriving at ROI decisions.
Tandem provides further collateral, intangible benefits which help makes businesses more efficient.
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Productivity Quotient |
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The typical direct and indirect cost of an average employee in the US $ 41,000 range; the typical productivity per employee is required to be $ 107,000 or more to maintain commercially viable businesses. These are typical figures and could be more or less depending on usage type. The metrics for mobile and office users that use applications such as Tandem will certainly be on the higher scale. There is only a small range for the management to control the cost-per-employee, where organizations can drive benefits is in pushing the productivity-per-employee; therefore prior to implementing most any productivity solution, it is important to look at the productivity quotient it provides.
The benefits of Enterprise Instant Messaging, real-time teamwork application will manifest in many areas. The following sections identify a number of areas and describe the benefits that can be obtained in each. |
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Improve Efficiency |
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Tandem helps organizations optimize their workflow and business processes as it relates to communications, meetings, reporting and in compliance. Meetings conducted on Tandem automate processes to the degree of providing details of the meeting and formats for creating Minutes Of Meetings. |
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Simplify Processes |
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Leveraging the full capabilities and flexibility of Tandem allows organizations to improve their productivity by reducing travel time, reducing 'desk-top' time and simplifying mundane activities. Integrating more applications into this powerful, real-time platform will give management the control and auditable information and provide greater returns. |
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Optimize Workflow |
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Based on business needs, specialized workflow applications can be integrated to achieve greater automation, saving costs enhancing productivity. |
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Synchronous & Asynchronous Communications |
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Tandem allows for real time and offline communications, so team members that are in another time zone can always remain in the loop. This dual-mode of communications applies to text chat, engineering drawings, MS Office documents, etc.
The Material Handling division of an international engineering organization found the offline drawing collaboration of value because it enabled engineers in different time zones to collaborate on the same drawing with change notes. This maintained the continuity as against the original process of faxing parts of the drawing or sending drawings as email attachments. |
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Consolidate Repositories |
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Currently Tandem uses ODBC compliant database and XML to maintain of logs and user rights; an upcoming version will allow for integration into existing Microsoft Exchange or Lotus Notes integrating email and PIM functions and allowing for use of one repository for logs/data and to grant user rights.
An upcoming version of Tandem will create a secure, remotely accessible workspace for documents. The documents could work in the Tandem environment or be integrated into Document Management Systems.
Tandem of the future will also allow for access via PDA's, web browsers, etc.
Consolidation of email, PIM, Document Management Systems and related user repositories enhances efficiency as it allows centralized, remote access via PDA's and web browsers, which reduces costs in multiple data management plus offers centralized regulatory reporting and audit trails. |
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Enhanced Manageability |
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Most organizations have multiple tools for communicating within the company and with partners/customers - emails, instant messengers, message boards, telephones, etc. This requires significant effort to manage, track, consolidate, and report for corporate analysis and mandated regulatory reporting. Tandem binds and helps centralize the communications channels for greater manageability and control. |
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Extensibility |
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Flexibility to support most any business process and integrate with any system is an important aspect of Tandem. Tandem can be extended to work with virtually any, including legacy systems, ERP (SAP, Oracle, etc.), augment CRM systems, etc. Integration can be real-time and use XML as an interchange. |
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Audit & Reporting |
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Tandem captures pertinent transcripts and logs for corporate audit and for submission to regulatory authorities. Search by keywords, users, dates, conference participants; etc make for a quick check by management. Custom templates for reporting to regulatory agencies can be built. |
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